Deliver Value in the Right Way, Right Now

Deliver Value in the Right Way, Right Now

COVID has forced organizations to change the way they deliver customer value. They’ve had to adopt digital and virtual customer contact points to replace in-person ones. Some companies are already sophisticated digital users. Many are not. To be successful with...
What CMOs Need to Know: Strategy, People, and Data

What CMOs Need to Know: Strategy, People, and Data

Building off of this thought-provoking article from McKinsey on “Modern Marketing,” I zeroed in on the CMO part. Former Uber and Beam CMO Rebeca Messina offered her thoughts on these three essentials areas for CMOs to keep in mind as they build a modern...